FAQ
Frequently asked questions
Hover over a question to see the answer.
Yes. All products are 100% genuine and sourced from trusted distributors and resellers.
Digital products are delivered by email, while physical products are shipped from Australian stock.
Yes. Every purchase includes installation and activation instructions..
Yes. Our support team is available to assist with product, installation, and activation enquiries.
Yes. Reinstallation is generally supported according to the licence type and Microsoft's terms.
Yes. Refunds or replacements are available for eligible products and verified issues.
Yes. Every purchase is backed by our authenticity and customer satisfaction guarantee.