Shipping policy

Digital Download Products

After your purchase, you will instantly receive an email containing:

1 × Digital product licence activation key
1 × Full-version installation download link
Step-by-step installation and activation instructions for easy setup

For digital download software products, no physical item will be shipped.

Upon receipt of your order, we will send an order confirmation email. If you have already paid, you will receive two separate emails. The first email will contain your invoice, and the second email will contain your download link(s) and the licence key(s) you have purchased.

If you do not receive any of the emails mentioned above, please contact us at info@qvxsoftware.com.au.

If you experience any difficulties viewing or downloading your purchased product, please contact us at info@qvxsoftware.com.au.

Physical Products Shipping Information

FREE Australia Express Post
Registered and insured delivery included
Orders dispatched within 1 business day
Full replacement or refund provided if an item is lost or damaged during transit

If you do not receive your product, please contact us at info@qvxsoftware.com.au.